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Privacy Policy | Moovingo

Privacy Policy

Moovingo are committed to protecting & respecting your privacy. We are licensed with the PSRA (Property Services Regulatory Authority) license number 003783

If you have any queries or comments about this policy, please get in touch by writing to ′Privacy Manager′ at [email protected].

We retain the following information

"Personal Data"
This is data that identifies you or can be used to identify or contact you & may include your name, address, e-mail address, telephone number, or your personal circumstances as a purchaser or vendor. Such information is only collected from you if you voluntarily submit it to us. We will collect information that you provide about yourself by filling in forms on our site or by corresponding with us by telephone, e-mail, in person or otherwise.

"Non-Personal Data"
Like most websites, we gather statistical & other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types & other anonymous statistical data involving the use of our website.

Non-Personal Data:
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better underst&ing of where our visitors come from & to help us better design & organise our website.

Property information:
If you are selling a property, you may also upload photos & floorplans of your property. These will normally identity your address.

Due diligence information:
We are required to carry out checks on all Vendors & you will need to provide Moovingo with documents to verify your identity. Copies of the identity documents & any other information that you provide to us will be stored securely by Moovingo for compliance purposes.

Personal Data

We will process any Personal Data you provide to us for the following purposes:

  1. To contact you if required to respond to any communications you might send to us
  2. To process any instructions from you, for example valuation or viewing bookings, the submission of offers & feedback of properties you own or are interested in viewing or purchasing
  3. Independent contractors, commissioned by Moovingo to produce an BER or take professional photographs of your property for use on our site, in the event that you request such services via our site.
  4. In the event that you request a quote for conveyancing services on our site &/or via our a Moovingo contact
  5. To provide you with information about any other products or services we offer that are similar to those that you have already purchased or enquired about.
  6. To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you
  7. To be used in statistical reporting regarding our web activities
  8. Newsletters

Disclosure of information to third parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website.

We will not disclose your Personal Data to third parties unless you have consented to this disclosure. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Security

Your Personal Data is held on secure cloud based servers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. The software & technologies we do use are trusted by governments, banks & MNCs globally.

However, we will take all reasonable steps (including appropriate technical & organisational measures) to protect your Personal Data.

Payment information

When you make a payment for the fees on our site or over the telephone with one of our Moovingo operators, we will collect the necessary financial information from you (such as the name on your credit or debit card, the type of card, the card number, start date, expiry date, security code &/or issue number) as well as any additional personal information. When you make a payment for the fees on our site or over the telephone with one of our Moovingo operators, we will collect the necessary financial information from you (such as the name on your credit or debit card, the type of card, the card number, start date, expiry date, security code &/or issue number) as well as any additional personal information.

This information will be transferred to our nominated payment processor, which is currently Stripe Payments Europe Ltd (′Stripe′), a company registered in Irel& under company number 513174 & registered office c/o A&L Goodbody, IFSC, North Wall Quay, Dublin 1 Irel&. Stripe is a certified PCI Service Provider Level 1 who will process your payment to us. Moovingo does not store this financial information.

Rectification or erasure of data

If you are a registered user on our site, you can access & change any of your personal information in your account, or update your consent status, by logging-in & making updates to your account information. You can also email us at [email protected] or call us on 01 5169999 & once we verify you we can edit or remove your personal information.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site & also allows us to improve our site. For detailed information on the cookies we use & the purposes for which we use them see our cookie policy.